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Returns for the Exchange Program

Under the Magnetic Seal Corp. Exchange Program we will furnish a new magnetic seal with a credit of 20% based on the Magnetic Seal list price in exchange for a qualifying exchange part. Qualifying exchange parts are used magnetic seals with the following PMA part numbers (77044-1, 81015-1, 76022-1, 81109-1, and 81109-2), or a competitor’s seal that is used in the same application. Please note that the 81109-1 seal will be exchanged for the 81109-2 seal because the 81109-2 seal is an improved, “drop-in” replacement for the 81109-1. We will not exchange non-PMA Magnetic Seals.

Please complete the Exchange Program RMA Request Form and return it to Linda Linphanit at RMA@magseal.com to receive an RMA number to accompany your parts for exchange. Please mark the outside of the package and all paperwork accompanying the parts with the RMA number.

Returns for Evaluations

Products purchased through Magnetic Seal Corp. may be returned for evaluation by following these steps:

  1. Fill out the RMA Number Request Form and return it to Linda Linphanit at RMA@magseal.com to receive an RMA number to accompany your parts for evaluation.
  2. Our RMA Department will process your request and call or e-mail you with an RMA number.
  3. Return authorized items to Magnetic Seal per shipping instructions below. Please mark the outside of the package and all paperwork with the RMA number.
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